Privacy
PRIVACY POLICY TERMS
1. Purpose of the privacy policy
1.1. The purpose of the terms of this privacy policy is to protect the privacy of customers in accordance with the laws of the Republic of Estonia and the legislation of the European Union.
1.2. The terms of the privacy policy apply to the website www.biston.ee owned by Biston OÜ.
1.3. Biston OÜ confirms that the processing of the customer's personal data is based on legality, fairness and transparency; goal limitation and minimality; reliability and confidentiality; of the principles of correctness and storage limitation.
1.4. Biston OÜ confirms that it does its best to ensure the security and confidentiality of personal data and takes all necessary measures to properly store this data.
1.5. By using the website (including submitting a request for a cooperation partner), the customer confirms his acceptance of the terms of this privacy policy.
2. Personal data processor
2.1. The controller of personal data is Biston OÜ, reg no. 10587683, address Betooni 11b, 11415 Tallinn, telephone +372 622 8691, website biston.ee, e-mail address info@biston.ee
3. Legal basis and purpose of processing personal data
3.1. Personal data is data that Biston OÜ collects for the purpose of performing/fulfilling the contract concluded with the customer or to contact him and, with the customer's consent, to deliver newsletters to the customer.
3.1. Personal data is data that Biston OÜ collects for the purpose of performing/fulfilling the contract concluded with the customer or to contact him and, with the customer's consent, to deliver newsletters to the customer.
3.2. The client's personal data may be collected in the following ways:
3.2.1. When the client submits data when requesting a cooperation partner on the website;
3.2.2. When making a purchase or order in a store or in an e-order environment.
3.3. Biston OÜ processes personal data for the following purposes:
3.3.1. Entering into a sales transaction or service provision (including orders);
3.3.2. Contacting the client;
3.3.3. Customer relationship management;
3.3.4. Delivery of goods;
3.3.5. Service improvement;
3.3.6. Transmission of offers (including newsletters) in the presence of explicit consent.
4. Personal data to be processed
4.1. All data about an identified or identifiable natural person is considered personal data. Personal data processed by Biston OÜ are:
4.1.1. First and last name;
4.1.2. Telephone number;
4.1.3. E-mail address;
4.1.4. Postal address (as applicable);
5. Customer rights
5.1. The client's rights towards Biston OÜ in relation to personal data are:
5.1.1. Request access to your personal data;
5.1.2. Request correction of personal data;
5.1.3. Request restriction of personal data;
5.1.4. Request deletion of personal data;
5.1.5. Request the transfer of your personal data;
5.1.6. To withdraw your previously given consent to the processing of personal data, if it is justified;
5.1.7. Submit a complaint to the data protection supervisory authority (Andmekaitse Inspektsioon, www.aki.ee, info@aki.ee).
6. Collection and use of non-personalized data (aggregate data)
6.1. Biston OÜ collects non-personalized data as needed, the purpose of which is to improve Biston OÜ's offer of goods/services to customers.
7. Submission of newsletters and/or training offers
7.1. Biston OÜ delivers newsletters, campaign and discount offers to the customer related to the products and services it sells only if the customer has given explicit consent to this.
8. Security
8.1. Biston OÜ implements all precautions (including administrative, technical, physical and other measures) to protect the customer's personal data. Only authorized persons have access to change and process data.
8.2. Biston OÜ confirms that it will not transfer customers' personal data to third parties without the customer's prior consent, unless the obligation to provide data arises from the need to complete a sales transaction for the customer (e.g. providing the address to the courier) or as stipulated in legislation.
8.3 Personal data is stored on www.voog.com servers located in the European Union in the territory of a member state or countries that have joined the economic area of the European Union. Data may be transferred to countries whose level of data protection has been assessed as adequate by the European Commission and to US companies that are affiliated with the Privacy Shield framework. Website employees have access to personal data, who can access personal data in order to solve technical issues related to the use of the website and to provide customer support services. The online store implements appropriate physical, organizational and IT security measures to protect personal data from accidental or illegal destruction, loss, alteration or unauthorized access and disclosure. Transfer of personal data to authorized processors of the website (e.g. transport service provider and data hosting) takes place on the basis of contracts concluded with the website and authorized processors. Authorized processors are obliged to ensure appropriate protection measures when processing personal data.
9. Changes to the terms of the privacy policy
9.1. Biston OÜ reserves the right to change the privacy policy by publishing the changes on its website.
9.2. Biston OÜ confirms that if the change should affect the client's rights, it will inform the client about the given change, and the client has the right to decide whether to consent to the changes or to give up using the service.
10. Contact information related to the processing of personal data:
10.1. In case of questions about the privacy policy or data processing, please contact info@biston.ee or phone: +372 622 8691 (or by sending a letter to the address: Betooni 11b, 11415 Tallinn).
10.2. In connection with the subject of personal data processing, we recommend that you also familiarize yourself with the website of the Data Protection Inspectorate (www.aki.ee).